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Old on-premise controller still appears when discovering sites


Alan Finn

Question

Not able to get through the Policy Configuration for Security Analytics with an on-premise site due to an older controller continuously populating as the target controller when trying to configure the policy to download the agent. I have deleted the site in Workspace Configuration and allowed a couple of hours to pass before re-discovering. The Workspace Configuration process correctly identifies the existing on-premise controllers; however, each time I try to go back through the Policy Configuration for "Discovered Sites for Workspace app", it still populates an older controller that is no longer in production on-premise. There is not option to change the targeted controller.

 

Yes, I even tried multiple browsers and private/incognito modes with no luck.

Citrix Analytics Service.png

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