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UPM + VHDX for Outlook - First logon when profile is created closes automatically


Sistemes Virtuals

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Hi,

 

As stated we have configured Office 365 Cache with VHDX and the first time a new user logon it creates the profile locally on server, it copies it to the profiles server, create the vhdx and then it closes the session with the error:

The Citrix Desktop Service detected that a user session has ended. Session 15be5d99-e529-4a47-b26b-71120b08823d for user 'user' has ended; reason code ConnectionFailure.

 

On subsequent logons it works ok.

If i delete the VHDX the are recreated again on next logon without problem.

If i delete the whole profile it fails again on the first time.

 

Tried so far to chek the 8:3 issue, updated the VDA and UPM to 19.12CU2 but can´t find any error at all even in the UPM logs.

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