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Session Log Off/Full Screen buttons grayed out in Citrix Workspace App


Stylianos Poulakis

Question

Hello everyone,

 

Is there a policy or setting that I am missing or have misconfigured? The environment is running on 7.15 LTSR CU2

It is my understanding that when selecting the VDA in the Citrix Workspace Connection Center, I should be able to log off my session, but that option is grayed out.

Could this be a setting configured on the NetScaler?

 

image.thumb.png.097bc102de2669a6f7890396af5b8359.png

 

Thank you!

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3 answers to this question

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On 4/1/2021 at 11:05 AM, Darryl Sakach said:

A quick test suggests the Logoff and Full Screen options are only active for published app sessions, not full desktop sessions.

Thank you for taking the time to test. I realized that I did not provide many details when posting the question. The issue has been resolved.

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