Jump to content
Welcome to our new Citrix community!
  • 0

Mac workspace apps webcam FaceTime not working


Gianluca Crispiani

Question

Hello,

I've macOS BigSur 11.2.3 (Macbook Air M1 2020) and Citrix Workspace Apps (version 21.02.0.29 -2102) 
Xenapp 6.5 over windows 2008r2 (sorry for the use EOL product... but before Big Sur, Citrix worked fine...)

 

I've some problems:

-  When I try to use Microsoft Teams on Citrix the FaceTime webcam image has artifacts (this problem occurs not only in Teams but in every apps that requires the FaceTime webcam)

- Citrix crashes/disconnects after the artifacts's video test in Teams.

 

Thanks for the help :) 

 

 

 

 

Artifacts FaceTiime in Citrix.png

Artifacts FaceTime in Teams.png

Link to comment

2 answers to this question

Recommended Posts

  • 0
On 4/22/2021 at 5:42 AM, Gianluca Crispiani said:

...hello people!!

No one have same problem??

 

Sadly, yes, we are still seeing this problem with macOS and Teams redirection with the facetime camera. The work around is to use a 32-bit Teams but it's really not a solution for most of us. I have also asked users to get a USB camera which seems to work much better. (YMMV)

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...