Jump to content
Welcome to our new Citrix community!

Citrix SSO - Android Users are experiencing long delay to open each web page

Recommended Posts


Citrix Gateway is configured to support full-vpn users that have iOS and Android devices.


iOS devices are working fine.


Android users complains about a long delay to open a new page. They establishes the VPN, open a web-browser (Chrome, Opera, Firefox) in his device and point to internal URL's.

Those URLs keeps loading for a long time.. in some cases, the user gets a timeout error. They try 2/3 times and after a long delay, it opens.


This behavior is just for Citrix SSO for Android devices. We tested in various different devices.


Follow my NetScaler session profiles:

add vpn sessionAction Android_CitrixSSO_profile -splitDns REMOTE -splitTunnel OFF -localLanAccess ON -transparentInterception ON -defaultAuthorizationAction ALLOW -SSO ON -icaProxy OFF -clientlessVpnMode DISABLED -iconWithReceiver ON

add vpn sessionPolicy Android_CitrixSSO_pol "HTTP.REQ.HEADER(\"User-Agent\").CONTAINS(\"CitrixReceiver/CitrixVPN\")" Android_CitrixSSO_profile


Is there any other parameter that should be enabled in the profile for Android devices?


Thank you in advance!


Alessandro Marques.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...