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Bluescreen after VMWare Tools Update


Dennis Haschke

Question

Hi,
we use VAAD with PVS 1912 LTSR CU 2.
After we create a new version an try updating our VDI with the newest VMWare tools we get a bluescreen, see attachment.
Then we do a reverse image of the VDI to a vSphere VM and updated the tools.
This works fine without bluescreen.
After i reimage the VDI and try to start the VDI with PVS i get a bluescreen again.
What can i do?

Regards
Dennis

Unbenannt.JPG

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6 answers to this question

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Check your system for ghost NICs or E1000 NICs and remove them.

set devmgr_show_nonpresent_devices=1
start devmgmt.msc

 

Try to update VMware Tools using another process.

I prefer to use a temporary E1000 NIC to update the Tools.

  1. Boot vDisk as usual
  2. Add an additional E1000 NIC
    • use the same virtual network!
  3. Wait for the VM to install the driver and assign the new NIC an IP-Address
  4. Disconnect all VMXnet3 NICs / unplug the virtual cables :-)
    • Reconnect if using RDP using the temp. IP of the E1000 NIC
  5. Update VMware Tools
    • DO NOT REBBOT AFTER INSTALLATION !
  6. Re-Connect all VMXnet3 NICs / plugin the virtual cables :-)
    • Reconnect if using RDP using the normal IP of the VM
  7. Remove the additional E1000 NIC
  8. Remove the remaining E1000 Ghost NIC from device manager
  9. Reboot
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On 2/25/2021 at 6:31 AM, Martin Meier said:

Check your system for ghost NICs or E1000 NICs and remove them.

set devmgr_show_nonpresent_devices=1
start devmgmt.msc

 

Try to update VMware Tools using another process.

I prefer to use a temporary E1000 NIC to update the Tools.

  1. Boot vDisk as usual
  2. Add an additional E1000 NIC
    • use the same virtual network!
  3. Wait for the VM to install the driver and assign the new NIC an IP-Address
  4. Disconnect all VMXnet3 NICs / unplug the virtual cables ?
    • Reconnect if using RDP using the temp. IP of the E1000 NIC
  5. Update VMware Tools
    • DO NOT REBBOT AFTER INSTALLATION !
  6. Re-Connect all VMXnet3 NICs / plugin the virtual cables ?
    • Reconnect if using RDP using the normal IP of the VM
  7. Remove the additional E1000 NIC
  8. Remove the remaining E1000 Ghost NIC from device manager
  9. Reboot


This trick works much better and is more optimized than the "Best PVS Revealed Secret for VMWARE Tools", I tried it several times and it works 100% and allows you to do it in a matter of minutes without turning off and on the V or changing the MACS. I will forward it to my colleagues for their knowledge base and tips and tricks.

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On 2/25/2021 at 1:31 PM, Martin Meier said:

Check your system for ghost NICs or E1000 NICs and remove them.

set devmgr_show_nonpresent_devices=1
start devmgmt.msc

 

Try to update VMware Tools using another process.

I prefer to use a temporary E1000 NIC to update the Tools.

  1. Boot vDisk as usual
  2. Add an additional E1000 NIC
    • use the same virtual network!
  3. Wait for the VM to install the driver and assign the new NIC an IP-Address
  4. Disconnect all VMXnet3 NICs / unplug the virtual cables ?
    • Reconnect if using RDP using the temp. IP of the E1000 NIC
  5. Update VMware Tools
    • DO NOT REBBOT AFTER INSTALLATION !
  6. Re-Connect all VMXnet3 NICs / plugin the virtual cables ?
    • Reconnect if using RDP using the normal IP of the VM
  7. Remove the additional E1000 NIC
  8. Remove the remaining E1000 Ghost NIC from device manager
  9. Reboot

Hi Martin,

 

Thank you for this process, it worked for me ! I tried to use the other method, addind the e1000, rebooting the VM and nothing worked, except your process ?

Thank again,

 

Fred

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