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clientname environment variable sometimes gets set to format HTML-9999-9999


Question

Hello within our citrix application we're reading from an environment variable called CLIENTNAME to determine the machine name of the user connecting in our xenapps.  99.9% of the time this works.  But once in a while the clientname is being set in the format HTML-9999-9999.  Any idea why it would be getting set as HTML-9999-9999 instead of the client's machine name?

 

These are the examples:

 

HTML-0102-0494
HTML-0932-2889
HTML-0969-7033
HTML-1077-9342
HTML-1250-4460
HTML-1794-4375
HTML-2063-1778
HTML-2786-1331
HTML-2906-6874
HTML-3136-6348
HTML-3860-9989
HTML-4654-0948
HTML-5816-6566
HTML-7265-1946
HTML-7989-6059
HTML-9618-0859

 

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