Jump to content
Welcome to our new Citrix community!

MS Teams disconnects often via Citrix Gateway Plugin


Recommended Posts

We are using NetScaler Gateway version 12.1-57.18 and Citrix Gateway client version  12.1-60. Enabled Reverse Split tunneling and added Teams and Zoom IP list in the internet application list.

We are observing frequent disconnections in MS Teams application. No issues with Zoom application.

Does anyone observe this issue. The issue same even when teams traffic is tunneled. Frequent disconnection. 

in the laptop route print, i see Teams/zoom IP are pointing to internet IP and VPN IP address.

Link to comment
Share on other sites

If the Gateway Client is not connected Teams is working without issues?

 

There is a known issue in the release notes regarding reverse split tunneling:

If reverse split tunneling is enabled, intranet routes are either added with wrong prefix values or not added at all.

[ NSHELP-20825 ]

 

But apparently this is still a known issue in the latest 12.1 build and I can't find the bug number in the 13.0 release notes.

Link to comment
Share on other sites

  • 4 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...