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Teams calls using TCP instead of UDP


Daniel Dunn1709158952

Question

Hi, I've been through the Citrix troubleshooting guide here - https://support.citrix.com/article/CTX253754

When I monitor Teams calls using Wireshark I notice that Teams in Citrix uses TCP.

When I log onto the Xenapp server using Remote Desktop and make a call, I notice in Wireshark that it uses UDP.

I've checked the firewall and nothing is blocked, what else could cause Teams in Citrix to use TCP? Am I right in thinking that it should use UDP?

Thanks

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