Jump to content
Welcome to our new Citrix community!
  • 0

Realtime Audio not working with Workspace - but does with Receiver


Brian BOSREDON

Question

Our thin client will be updated, and I need to validate UDP audio over internet.

Everything is working with receiver 4.12, but not with Workspace app 2012.

 

The test config is

Client side

- Windows 10 client

- Basic client install (no gpo, no registry, no gpedit...)

 

Server side :

- 7.15 LTSR

- Default ICA modify to enable Realtime audio over UDP throught Netscaler with port 16500-16509

- policy : medium audio, UDP and gateway support.

 

To confirm that UDP is ok, go to Netscaler console and check DTLS ICA Connections

Any idea?

Link to comment

2 answers to this question

Recommended Posts

  • 0

The client endpoint needs to be configured via  GPO \ registry entries to allow UDP audio

 

https://support.citrix.com/article/CTX133024

 

If you don't have control of the endpoints, storefront default.ica need to be modified . See the section "Audio setting policies for user devices" in the link below

 

https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/multimedia/audio.html

 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...