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Session Watermark policy issue - USERNAME missing intermittently


Dawid Bbn

Question

Hi guys,

My users are accessing Citrix applications via mycompany.cloud.com URL.

The servers with published applications are on premises and use Citrix Cloud Connectors.

The issue is what when I enable the "Include logon user name" Citrix Policy (for Session Watermark policy), it only works intermittently.

I could not atrribute this to a specific VDA (version) or any other configuration settings.

image.thumb.png.cc85128fda4c574f46e2e21761174de2.png

When users are starting the applications using on-prem StoreFront, the above policy works fine.

Tested on Windows Server 2019 & VDA 2009.0.0.27084 and 2012.0.0.28051

Is there anything I could d oto fix this?
 

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