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audio Realtime transport expirience


Stefan Wendrich1709160263

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Hello,

we tried udp audio realtime transport for our users sitting in home office to get better audio expirience.

The sound was better, but some users reported, that they dont hear any sounds. We can reproduce the issue. It is tricky to get the usb or 3,5mm cable headset working anytime. Sometimes sound is there, sometimes not.

After disabling udp audio realtime, the sound was everytime there.

We have Win 10 1909 with VDA 1912 CU2 running and as client workspace app for windows 2009.1

Firewall ports from 16500 - 16509 are open and these ports are defined in default.ica and also citrix policy.

Any ideas to get it better working?

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Hi, 

 

don't know what the problem is. Did you try the latest VDA (CR)? Sometimes issues are solved (even if it's not described in the fixed issues section).

If this doesn't help, you probably need a citrix case (and cdf traces). 

 

Please keep the thread up to date. I'm highly interested in the solution, 

 

Regards, 

Patrick 

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