Jump to content
Welcome to our new Citrix community!
  • 0

Users suddenly stop being logged off correctly


Ian Dale1709161148

Question

Citrix XenDesktop 7.15 CU4 LTSR

Windows 2016 RDSH Servers

VDA 1902.6

 

This issue is so far only occurring on the RDSH servers within two Delivery groups. Initially everything is working fine for several days then suddenly when users log off, the remote desktop on their Citrix Workspace client closes but Citrix Director and Studio still shows them as being logged on. When connecting to the RDSH server in question this is what I can see regarding the faulty logoffs:

 

image.thumb.png.dd47a80d81878f8e860d1f22f38cf02e.png

 

Viewing the event logs of the servers in question reveals nothing unusual, as far as I can see. Also when logging on, the logon screen sits at the "waiting for Citrix User Profile Management" screen for an extremely long time (over 30 seconds). Any ideas as to what I should be looking at?

 

Regards,

 

Ian

Link to comment

6 answers to this question

Recommended Posts

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...