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The engine did not charge. You chose not to trust "certificate", the issuer of the server's security certificate. Error Number: 183


Question

Good Morning, After updating our self-signed certificate, from devices with IOS 13 or higher they give us the following errors:

 

-The engine did not charge. You chose not to trust "certificate", the issuer of the server's security certificate. Error Number: 183

-Permanent error Provide the following information to your IT department:  The operation could not be completed. (HdxSdkErrorDomain_Sesion 3 error.)

 

The certificate on the device has been placed as trusted but the failure continues.

 

What could be the reason for the error?

 

Thank you.

 

 

NesScaler VPX  NS10.5 70.18.nc

 

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