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Chrome\Edge Browser Citrix Workspace Detection Fails


fonyang81

Question

I noticed that Storefront will offer receiver\Workspace upgrade if the version in use is different from what's uploaded on the server. This works well for IE but fails in chrome\Edge. In fact the client is not detected at all on both browsers and to get past the not detected message, one clicks on 'Already Installed' . Has anyone noticed this behavior? Any known solutions. Could this be due to a trusted site setting? Receiver_Not_Detected.thumb.PNG.32bf8dd1577bdcbbcc22ebed4cf347f5.PNGReceiver_Not_Detected.thumb.PNG.32bf8dd1577bdcbbcc22ebed4cf347f5.PNGReceiver_Not_Detected.thumb.PNG.32bf8dd1577bdcbbcc22ebed4cf347f5.PNG

How is everyone setting and maintaining the minimum version of Workspace besides using 3rd party tools like Intune and SCOM? Custom upgrade scripts I guess?

IE receiver Upgrade Option.png

Chrome_Receiver_Not_Detected.png

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per https://support.citrix.com/article/CTX322676

article last modded in late March 2022 .. 

When launching Storefront URL from Edge or Chrome, "Detect Receiver" is shown.
This issue doesn't happen within IE Browser.

It is expected behavior.
***   Edge and Chrome do not support ActiveX Control or any other form of browser extensions.
 This makes it impossible for Citrix Receiver for Web to detect whether the native Receiver is installed.

disable "Detect Receiver" by setting protocolHandler to "false" in web.config.
For more details, please refer to CTX209283.

How to disable Receiver client detection in StoreFront
https://support.citrix.com/article/CTX209283

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