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Acrobat Reader DC - suppress "Start Tour" prompt


Rahul Sukumar

Question

I have a new environment. XenApp 2009, SCVMM 2019, MCS, Server 2019 VMs.

 

Everything is working great except I cannot find a way to suppress the "Welcome to Acrobat Reader DC - Start Tour" pop up.

 

I have the registry setting in this article set via GPP on the user OU. The setting is applied fine when I RDP to the VM and the pop up is suppressed when I launch Reader via RDP. But when accessing a virtual app via Workspace, they pop up is still displayed each time Reader is launched.

 

https://community.adobe.com/t5/acrobat-reader/acrobat-reader-tour-window-keeps-coming-up/td-p/10125025?page=1

 

Any suggestions or ideas why this may be happening?

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