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Citrix HDX Realtime Connector disconnecting

Stef Carpenter




I have been having an issue for the past 3 months where Citrix HDX Realtime Connector will disconnect & immediately reconnect. It is running on a VDI with Windows 10. I have attached the logs from one of the instances for review.


My company IT department have advised this is an issue with my local machine, however Skype works fine when it is run on the local machine.


Connector disconnected at 1:14pm (file 20200831.131040275).


Can you please review the log & tell if there is anything I can do to fix this issue?


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