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Windows Camera App and Teams optimize conflict with USB Camera?


On a 1912LTSR Windows 10 VDI environment we have ran into an issue with the webcamera. 

Microsoft Teams is active in optimized mode..  Other applications are using the HDX webcam. The USB webcams are connected in de USB optimize mode.

Now there is a request from within an application to use the Microsoft Windows Camera App.  

The Windows camera app responses that there is no webcam found. So it seams the HDX Camera is not seen as an usable webcam.

Only after USB generic is used the Camera app can see the webcam.  Of cause then Teams optimization breaks.


Anyone seen this and possibly knows if there be a solution?.  Citrix has to make a call to Microsoft?


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