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HDX Reatime issue - Failed to load custom VC 'HDXRTME-m32g'. Error: 1107


Andrew Porokhin

Question

Hi, can't get working Citrix HDX Realtime package ... it fails on my macbook side, so I can't get webcam working on host....

 

I've checked logs and found strange error 1107 while loading HDXRTME-m32g plugin, what does it mean and how I can fix it?

 

Running Mac 10.11.6

Tried different versions of HDX 2.8, 2.9... updated Receiver to the latest one — no luck.

 

Quote

| 12-04-2020 | 13:26:45.605 | 46995 | 1 |        logapi.m |  489 | LogRecordInitialSettings |     none |        none | LOG START: App Version 12.9.1 (56)
| 12-04-2020 | 13:26:45.606 | 46995 | 1 |        logapi.m |  492 | LogRecordInitialSettings |     none |        none | LOG START: OS Version 10.11.6 (Build 15G22010)
...
| 12-04-2020 | 13:26:45.606 | 46995 | 1 |        logapi.m |  498 | LogRecordInitialSettings |     none |        none | LOG START: Logging Mode: TRACE_MODE_OFF
| 12-04-2020 | 13:26:45.606 | 46995 | 1 |        logapi.m |  501 | LogRecordInitialSettings |     none |        none | LOG START: Buffer Size: 65536
| 12-04-2020 | 13:26:45.606 | 46995 | 1 |        logapi.m |  504 | LogRecordInitialSettings |     none |        none | LOG START: LogMaxNumberOfLogFiles: 10
| 12-04-2020 | 13:26:45.606 | 46995 | 1 |        logapi.m |  507 | LogRecordInitialSettings |     none |        none | LOG START: LogCGPCoreTraceLevel (0) CGP_TRACE_ERROR
| 12-04-2020 | 13:26:45.607 | 46995 | 1 |        logapi.m |  511 | LogRecordInitialSettings |     none |        none | LOG START: Initial Features (0x00000000)  TW_SSB TT_L1 LOG_KEYBOARD TW_PACKET TW_RLESTATS TW_STROKE TW_TEXT LOG_ERRORS TT_CONFIG TW_XLATEOBJ TW_PTRMOVE TW_BRUSH TT_ICOOK TT_EUEMSTARTUP TW_DIM TT_IFRAME LOG_TRANSMIT TT_L4 TT_MEM TT_API4 TT_IRAW TW_CONNECT TT_L2 LOG_RECEIVE TT_CONNECT TW_DITHER LOG_CONNECT TW_PAINT TT_API3 TT_ORAW TT_ACR TW_BLT TT_IFRAME2 TT_CONFIG2 TW_BLTTRICK TW_CACHE TW_CLIPCMPLX TT_API2 TT_OFRAME TW_ENTRY TW_LOWCACHE TW_COPY TW_ERROR TT_OFRAME2 TW_FILL TW_PALETTE TW_PROTO TT_L3 TW_PTRSHAPE TT_OCOOK TT_API1
| 12-04-2020 | 13:26:45.607 | 46995 | 1 |        logapi.m |  515 | LogRecordInitialSettings |     none |        none | LOG START: Initial Flags (0x00000002)  LOG_APPEND LOG_FLUSH
| 12-04-2020 | 13:26:45.607 | 46995 | 1 |        logapi.m |  519 | LogRecordInitialSettings |     none |        none | LOG START: Initial Classes (0x00000000)  TC_CDM TC_DEVELOP TC_TW TC_GUSB TC_EUEM TC_VD TC_SCARDVD TC_CAM TC_MONITORS TC_TCPPROXY TC_TD TC_WFSHELL TC_RELI TC_RECONNECT TC_MOU TC_CPM TC_TWI TC_PD TC_KEY TC_TW1 TC_FRAME LOG_CLASS TC_NSAP TC_UDT LOG_ASSERT TC_NCS TC_WD TC_SRCC TC_CGP TC_SPB TC_CTL TC_VP TC_SSLSDK TC_CCM TC_CM TC_PROXY TC_CGPCORE TC_LIB TC_CLIP TC_WENG
| 12-04-2020 | 13:26:45.951 | 46995 | 1 | mac_NCS_config.c |  208 |  NCS_ReadConfig |   TC_LIB |     TT_API1 | Encryption level EncRC5-128 is enabled
| 12-04-2020 | 13:26:46.128 | 46995 | 1 |       engload.c |  600 |   NCSbind_start |    TC_VD |     TT_API1 | Loading legacy virtual channels
| 12-04-2020 | 13:26:46.128 | 46995 | 1 |       engload.c |  318 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Loading legacy VC 'Thinwire3.0'. DriverName: Thinwire3.0
| 12-04-2020 | 13:26:46.129 | 46995 | 1 |       engload.c |  323 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Successfully loaded legacy VC 'Thinwire3.0'
| 12-04-2020 | 13:26:46.129 | 46995 | 1 |       engload.c |  338 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Not loading legacy VC 'ClientComm' because it's disabled via configuration
| 12-04-2020 | 13:26:46.129 | 46995 | 1 |       engload.c |  318 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Loading legacy VC 'TWI'. DriverName: TWI
| 12-04-2020 | 13:26:46.129 | 46995 | 1 |       engload.c |  323 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Successfully loaded legacy VC 'TWI'
| 12-04-2020 | 13:26:46.129 | 46995 | 1 |       engload.c |  318 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Loading legacy VC 'SmartCard'. DriverName: SmartCard
| 12-04-2020 | 13:26:46.151 | 46995 | 1 |       engload.c |  323 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Successfully loaded legacy VC 'SmartCard'
| 12-04-2020 | 13:26:46.152 | 46995 | 1 |       engload.c |  318 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Loading legacy VC 'SSPI'. DriverName: SSPI
| 12-04-2020 | 13:26:46.152 | 46995 | 1 |       engload.c |  323 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Successfully loaded legacy VC 'SSPI'
| 12-04-2020 | 13:26:46.152 | 46995 | 1 |       engload.c |  318 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Loading legacy VC 'TUI'. DriverName: TUI
| 12-04-2020 | 13:26:46.152 | 46995 | 1 |       engload.c |  323 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Successfully loaded legacy VC 'TUI'
| 12-04-2020 | 13:26:46.152 | 46995 | 1 |       engload.c |  318 | LoadLegacyVirtualChannels |    TC_VD |     TT_API1 | Loading custom VC 'HDXRTME-m32g'. DriverName: HDXRTME-m32g
| 12-04-2020 | 13:26:46.156 | 46995 | 1 |       engload.c |  328 | LoadLegacyVirtualChannels |    TC_VD |    TT_ERROR | Failed to load custom VC 'HDXRTME-m32g'. Error: 1107
| 12-04-2020 | 13:26:46.156 | 46995 | 1 |       engload.c |  602 |   NCSbind_start |    TC_VD |     TT_API1 | Loading legacy virtual channels - complete

 

Screen Shot 2020-12-04 at 14.56.47.png

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