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Universal Print Driver not printing out on a printer


Daniel Dunn1709158952

Question

Hi, a user has an old Dell printer with only Windows 7 drivers. We have Windows 10 clients and Server 2016 VDAs though

 

It installs the Win 7 drivers fine on the clients and it prints ok

 

In a XenApp session the printer shows, and when printing to it, the printer makes some noises, but then shows cancelling on the printer display and nothing prints.

 

I've installed the Win 7 printer drivers on the VDA, but when logging onto the Citrix session the print spooler service crashes.

 

Is there anything else I could do to get the printer working?

 

Thanks!

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