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Storefront Upgrade did not start

Marcus Breitenbach1709158273



we want to upgrade Storefront to 1912.

After starting the installer i got:

is initalizing ...

thats all - nothing more.

i see in the taskmanager the CitrixStoreFront-x64

and thats it - nothing more is happen.


Everything is closed on the server


i see this error in the logfile


Category:Error, WinError
Message:[UpgradeTasks::CheckStoreFrontFilesInUse] Error: System.InvalidOperationException: Process has exited, so the requested information is not available.
   at System.Diagnostics.Process.EnsureState(State state)
   at System.Diagnostics.Process.get_ProcessName()
   at Citrix.DeliveryServices.Install.Trolley.Tasks.DetectLockedResources.HandleLockingProcesses(Action`1 processAction, Action`1 tracer, List`1 lockingProcesses)
   at Citrix.DeliveryServices.Install.Trolley.Tasks.DetectLockedResources.FindProcessesUsingStoreFrontFiles(Action`1 processAction, Action`1 tracer)
   at Citrix.DeliveryServices.Install.Trolley.Tasks.UpgradeTasks.CheckStoreFrontFilesInUse(Engine engine)


Message:Unexpected exception. Message: Exception has been thrown by the target of an invocation.. Stack Trace =    at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at Citrix.Cxmi.CustomSandbox.ManagedDllLoader.CallStaticMethod(String typeName, String methodName, Dictionary`2 methodParams)
   at Citrix.Cxmi.Workflow.ExecuteTask.Execute()
   at Citrix.Cxmi.Workflow.WorkflowSequence.Execute()
   at Citrix.Cxmi.Workflow.WorkflowSequence.Execute()
   at Citrix.Cxmi.Workflow.WorkflowExtension.Run()
   at Citrix.Cxmi.Core.Engine.Run()
   at Citrix.Cxmi.Core.Program.Main(String[] args).


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