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Citrix HA Service Warning - License Server (Grace Period)

Andrea Maldotti


Dear all,


I've been encountering an issue with Citrix VAD 7 2009.


Recently, I did upgrade the deployment from XenServer 7.18 to the latest Citrix Virtual Apps & Desktop 7 2009.


The upgrade itself did not show any kind of errors and it's currenlty working very good; therefore, I assume the operation has been carried out successfully.


I've just noticed this Error on Windows Events Logs (ID event 1169 - Citrix HA Service):


"This controller has entered the out-of-box grace period as no suitable licenses were found on the license server 'myserver'. 
You have 695 hour(s) remaining before this controller stops providing desktop and application sessions."


I checked the License Manager Status, Director Logs and Studio Licensing Tab, and nothing came out. No errors, no warnings corcenings the License Server, as shown here below:






Here is the CSS date info:



We do have the proper license product edition and the sufficient number of licences as well.


May this be related to the upgrade?


How do i remove or solve this grace periodo warning?


Many Thanks


Kind Regards



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