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Citrix Cloud - authenticator app does not generate right 6 digit verification code


Bit-101

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On 11/23/2020 at 8:15 PM, Peter Fällman said:

Cant login with 6 digit verification code on my private account in Citrix Cloud.

Error message: incorrect code, please try again.

Can only login with my recovery codes.

Any idea of how solving the problem?

 

Really appreciate your answer.

 

 

 

:)

 

 

I've got same problem mate with code generated by Citrix SSO App. My colleague is using Microsoft Authenticator and it works. Another one colleague is failing with Citrix SSO.

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