Jump to content
Welcome to our new Citrix community!
  • 2

Citrix Cloud - authenticator app does not generate right 6 digit verification code



3 answers to this question

Recommended Posts

  • 0
On 11/23/2020 at 8:15 PM, Peter Fällman said:

Cant login with 6 digit verification code on my private account in Citrix Cloud.

Error message: incorrect code, please try again.

Can only login with my recovery codes.

Any idea of how solving the problem?


Really appreciate your answer.







I've got same problem mate with code generated by Citrix SSO App. My colleague is using Microsoft Authenticator and it works. Another one colleague is failing with Citrix SSO.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...