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Sharing Outlook VHD OST Cache with multiple published desktops


Question

Hello,

 

is it possible to share VHD OST cache of Outlook on mutiple published desktops ?

 

We are running Virtual Apps and Desktops 19.12 LTSR CU1 on Server 2019 and Outlook 2019. We've enabled Roaming and Cache-Mode as described in

 

https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/deployment-guide-office-365-for-xenapp-and-xendesktop.pdf

and

https://docs.citrix.com/en-us/profile-management/current-release/configure/enable-native-outlook-search-experience.html

 

But it seems that the VHD OST Cache is only used in the first connected desktop:

 

1. Login to the first desktop

The link in %LOCALAPPDATA%\Microsoft\Outlook is created correctly 

2. Login to the second desktop parallel to the running first desktop

%LOCALAPPDATA%\Microsoft\Outlook has no link and the OST-Cache is stored localy in the users profile

 

see attachments

 

What do have to configure to share the VHD with multiple desktops ?

 

Kind regards

Jens

 

 

1st desktop.png

2nd desktop.png

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