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Citrix ADM Applications Response Time Alert

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  • 2 months later...
On 11/6/2020 at 1:56 PM, Travis Widener 2 said:



Is there a way to receive email alerts when an Applications Response Time exceeds say 40 seconds? I have setup a Threshold (see below), but it only sends an email once an hour if the threshold is crossed instead of every time it's crossed.


ADM version


Thank you in advance.






I’m not sure if this is a bug or where to report it. This method was working, though not ideally as you cannot target a specific application or set time lower than an hour.


We would receive an automated email if any applications response time were longer then 40 seconds in a one-hour period. However, since upgrading to ADM the automated emails no longer display the entity name, just a double “”. It’s like the “Reference Key” is no longer being read.


I have tried to configure new thresholds with the “Response Time (ms)” metric however it’s the same results, no entity named.


Also, I thought that “Response Time (ms)” was in milliseconds, but it appears to be in microseconds unless I'm missing something.

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