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RSA installed on base image - Authentication fails on first attempt


Cassie Davenport1709162410

Question

Working in a non-persistent VDI environment, running 1912 LTSR CU1. We have Installed RSA 2Factor Authentication agent on the base image. When attempting to login, first attempt at authentication fails. Second attempt will succeed, even using same token code as the first attempt that failed. This occurs directly on the VMConsole, eliminating AG or StoreFront issues. Anyone ran into this issue before? Any suggestions on how to correct the issue?

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