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Newer Citrix Workspace App Not Reporting Public IP Address


Ian Dale1709161148

Question

We have noticed that with Citrix Workspace app versions below 20.6.0.38 the application is reporting the clients internet public IP address whereas with version 20.8.0.24 and above it is only reporting the clients private IP address. Is this by design and if so is their a registry setting to disable this behavior? We know its not the site because simply removing the newer client and installing the older client resolves this issue.

 

Regards,

 

Ian

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Ok, seems I jumped the gun on this issue. After examining Citrix Director and Citrix ADM Analytics it seems that in Citrix Director the Endpoint IP is showing up as the public IP for client versions less than or equal to 20.6.0.38 and the private IP for client versions above 20.8.0.24. HOWEVER, in Citrix ADM, under HDX analytics, the Client IP is showing up as the public IP regardless of the Citrix client version.

 

Given that I don't use IP address to determine any policy this isn't really an issue however I am curious as to why this is happening. Could it be related to EDT? 

 

Regards,

 

Ian

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