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Touch Screen issues in published desktop


Cam Koogler

Question

Hello All, 

 

We have an odd issue that we have run into. We have used citrix for years without any issues with touchscreens. We previously used Ipads and are beginning to switch over to Microsoft Surfaces. 

 

We use Citrix Storefront to launch our applications. We are running VDA version 7.15.5000.855

 

When we launch our applications separately, we have no issues with the touchscreen. However, when we launch our desktop version, the touch screen seems to jump and not respond correctly. We can double click on something and it will scroll about halfway down and open something that was not in the vicinity of what we were trying to click. If we launch the desktop from an Ipad, we have no issues. 

 

Any ideas on this would be helpful. 

 

 

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