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The Alt key sticks and makes the keyboard unusable in Citrix


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Question

I'm using Citrix through Firefox on Ubuntu. If I press the Alt key once, it sticks (not physically) and won't become undone until I log out and back into Citrix.

Its annoying as not only does it require resetting, but I can't use shortcuts. Does anyone know a fix? I really miss Alt tab!

Thanks

 

Firefox 81.0.2

 

Citrix Receiver for HTML5

v : 2.5.0.707

 

Ubuntu 20.04.1

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1 answer to this question

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Hi,

This issue of ALT key sticks to session has been fixed in later version of Citrix Workspace(Receiver) for HTML5.
Requesting you to upgrade to latest version of Citrix Workspace for HTML5 and the same can be found at

- https://www.citrix.com/downloads/workspace-app/legacy-workspace-app-for-html5/workspace-app-for-html5-2010.html

- https://www.citrix.com/downloads/workspace-app/

 

Do let me know incase you have any further queries.

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