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"Save To My Device" behaviour (lack of the immediate download to the client)

Dawid Bbn


Hi all,

I have published an internal website via Citrix Workspace using Google Chrome and Workspace App for HTML5.

As a part of the website functionality, users download and upload files to/from their clients.


1st issue

My challenge is that I though if I save/copy files to "Save To My Device", files would be immediately downloaded to the client. It is not happening though and users need to download files from the website to the "Save To My Device" drive first, then as a second step use the Workspace App for HTML5 upper menu to download them to their clients. Is this a normal behaviour? 
Files are only immadiately downloaded to the clients when using (right click) "Send To" -> "My Device" option.

2nd issue
I cannot force Google Chrome to download files to "Save To My Device" drive by default. When I use the "Set download directory" Group Policy option to "Save To My Device" it ignores it and still saves files to the Download folder instead. Am I missing something?

VDA 2009 & Windows Server 2019
Google Chrome 64bit Enterprise

Workspace App for HTML5

Thanks for your help!


2020-10-21 18_05_22- Client.png

2020-10-21 18_04_48.png

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