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Thin client and Web Cam


John Francis1709160537

Question

We are trying to use webcams for thin clients and we see that there is granular issues while using the webcam. Is there any settings that is there in HDX  policies in Citrix that could fix this or is it something to do with the cam itself. The thin client is HP. 

 

Do you need additional information whether it is HTML, Firefox or what version of OS that is being used please let me know. I can provide.

 

Thanks

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2 answers to this question

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20 hours ago, Julian Jakob said:

There are limitations for webcam redirection, for example:

 

- CVAD Version

- Receiver / Workspace App Version on the HP (Linux or Windows?) ThinClient - HP Thin Pro 7.1 and its the Workspace app on the newer ones.

- depending on the previous questions, some apps have to be 32 bit because on 64 bit it's not working.

 

Details about the restrictions etc https://support.citrix.com/article/CTX132764 

 

 

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