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Adobe Acrobat Reader DC

Brad Munson1709155772



We are using Citrix App Layering, version - we have installed Adobe Acrobat Reader DC into a new App Layer, and finalized the layer as we normally do.

When I update the template and create an image, published to PVS, then booted - Readers is on the desktop, it's in C:\Program Files (x86) and I am able to open it.  Two things I noticed is that going into Default Apps - and I try to set the default for .pdf to Adobe - that option is not available.  Also, in add/remove programs - Adobe does not show up there either. 


It's like when the image is created, something happens with the application registration, it gets cleared out or something.


Has anyone run across something like this?  


Also, are there any logs that I can look at on the ELM that might tell me what is happening to the image when it gets created?





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If you have not opened a case, it might be best.


Do you see the same issue with a domain administrator or the account used to create the layer? I would test publishing an image with only the OS, Platform and Adobe app layer. You could try to find an issue in the logs, by doing an ELM logs export, then looking at the maservice.log, unisysliblog and, or camservice files. Opening a case is best for proper analysis and suggestions.

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