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Citrix Viewer + Webex + Dual Monitors - Screen share leaves me constantly repointing the mouse


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Hello All,

 

I'm optimistic in assuming that I'm not raising an issue that I alone face and a solution for this has not be identified.

I use Citrix on Mac with 2 monitors, when I do a screen share on Webex the mouse pointer automatically moves to the right of the screen. Repointing the cursor every 2 seconds is driving me crazy.

Worst is if when I'm are sharing spreadsheet, any click event on a particular cell the click event is registered and the mouse cursor runs to the far right end of the screen, The person on the other end assumes that I'm making a selection on spreadsheet and dragging the mouse to the right for no reason.

 

Is there a way to fix this issue

 

Set up:

  • Citrix Workspace | Version: 20.9.0.17 (2009)
  • Macbook pro 2015 - O/S - macOS Catalina (10.15.7).
  • Dual Monitors
    • Dell 24" Primary
    • Dell 27" as Secondary (Used for Screenshare on Webex meetings)
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