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Session idle timer policy does not work


Sven Duhme

Question

We want to deploy some apps with vdi - but the following problems are occurring (we are running XenDesktop 7, 1912 LTSR and VDA-Version 7.9 or higher)

 

- if a user closes an active App from the citrix workspace - the connection of the app itself is successfully terminated in the citrix director - how it should work

- But the actual session of the vdi host, the app was started from, is still active and online 

 

In the citrix Studio, we deployed a new policy with the session idle timer and the session connection intervall but these two policies don't work.

Besides i created a policy modelling with the mentioned policies and the previously created policies are visible

 

So how am I able to realize the termination of a vdi session, if all app sessions are closed by the user?

Basically a terminal server connection is terminated, if all app sessions are closed by the user - so we want to achieve the same procedure with vdi session termination!

 

 

 

 

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6 answers to this question

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Are these RDSH (aka Server OS) VDAs? If so, then you use Microsoft RDSH policies to configure timeouts. https://www.carlstalhood.com/group-policy-objects-vda-computer-settings/#rdstimers

 

On the VDA that the user's session is still running, open Task Manager and see the list of processes that are still running. Sometimes you have to add a process to LogoffCheckSysModules. https://support.citrix.com/article/CTX891671

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Hello Carl!

 

No - the RDSH, the apps are started from, are normal Windows 10 - Version 1909 - Clients - so for example a Windows 10 V1909 Client provides apps like Excel or Outlook and the operating system from which access is made - is Windows 10  Enterprise 

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On 10/9/2020 at 1:06 PM, Carl Stalhood1709151912 said:

Are these RDSH (aka Server OS) VDAs? If so, then you use Microsoft RDSH policies to configure timeouts. https://www.carlstalhood.com/group-policy-objects-vda-computer-settings/#rdstimers

 

On the VDA that the user's session is still running, open Task Manager and see the list of processes that are still running. Sometimes you have to add a process to LogoffCheckSysModules. https://support.citrix.com/article/CTX891671

 

 

On 10/9/2020 at 1:30 PM, Sven Duhme said:

Hello Carl!

 

No - the RDSH, the apps are started from, are normal Windows 10 - Version 1909 - Clients - so for example a Windows 10 V1909 Client provides apps like Excel or Outlook and the operating system from which access is made - is Windows 10  Enterprise 

 

Hello Carl, do you have a new update for me?

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Workspace app is running where? On a client machine? Or on a VDI machine (first hop VDA)?

 

Published app is coming from what type of VDA machine? Is the app coming from an RDSH machine? Or is the app published from a virtual desktop? Since you mentioned Workspace app, I'm assuming that the app is not local to the machine you're accessing it from.

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26 minutes ago, Carl Stalhood1709151912 said:

Workspace app is running where? On a client machine? Or on a VDI machine (first hop VDA)?

 

Published app is coming from what type of VDA machine? Is the app coming from an RDSH machine? Or is the app published from a virtual desktop? Since you mentioned Workspace app, I'm assuming that the app is not local to the machine you're accessing it from.

 

Workspace App is running on a Windows 10 Client Pro/Enterprise (Version 2004) on a physical Notebook.

 

The published app is coming from a virtual desktop (OS = Windows 10 / installed VDA-Version: 1912.0.0.24265)

 

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