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How to find the version of Citrix Workspace App from within user session


Brian Thornton1709162343

Question

Hi,

I'd like to be able to collect logs from a user session on XenApp.(version XA7 )

Reason being is I'd like users to to be able to generate a log file for use by the help desk to help them determine what is causing user issues.

 

for example. a user runs a script from within their session collecting information username, XA server, workspace app version etc.

this information is collected in a log file and sent to a helpdesk.

 

the only thing I am missing is the  workspace app version .

 

Can it be done?

thanks

 

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