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Enabling WAF on HTTPS CS-vserver blocking application access for users


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Hi there,

Customer is facing weird issue.

Build 13.0 (52.24.nc)

https://abc.com stop working after enabling WAF , while same is working with http://abc.com

 

NS trace1 attached >> We have analyzed trace and found SSL handshake happening but soon after that reset is initiated. 

 

NS trace2 attahced >> We can see WAF policy rightly getting hit....Later we also disabled blocking for malformed request actions -- (Also seen under engine settings ) but that too is not helping.

 

Please suggest.

 

Thanks 

Anshuman
 

 

 

NS trace1.JPG

 

 

NS trace2.JPG

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