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WFICA32.EXE causing Error 0xc0000005 v20.9.5.18


Lukasz Hdr

Question

Hi All


anyone able to help in figuring out why this is happening?

During Skype/webex calls on my Citrix, I am getting frequents disconnets. Local event log is showing below errors every time this happened.

 

 

 

Faulting application name: WFICA32.EXE, version: 20.9.5.18, time stamp: 0x5f6b6f52

Faulting module name: WFICA32.EXE, version: 20.9.5.18, time stamp: 0x5f6b6f52

Exception code: 0xc0000005

Fault offset: 0x001aeec9

Faulting process id: 0x2da4

Faulting application start time: 0x01d69375ec5e10cd

Faulting application path: C:\PROGRA~2\Citrix\ICACLI~1\WFICA32.EXE

Faulting module path: C:\PROGRA~2\Citrix\ICACLI~1\WFICA32.EXE

Report Id: 9550ddcf-bb17-4bd2-b144-b6098bcdcd78

Faulting package full name:

Faulting package-relative application ID:

 

 

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>100</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2020-09-26T04:08:33.3599950Z" />

    <EventRecordID>5247</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>Lenovo-Ola</Computer>

    <Security />

  </System>

  <EventData>

    <Data>WFICA32.EXE</Data>

    <Data>20.9.5.18</Data>

    <Data>5f6b6f52</Data>

    <Data>WFICA32.EXE</Data>

    <Data>20.9.5.18</Data>

    <Data>5f6b6f52</Data>

    <Data>c0000005</Data>

    <Data>001aeec9</Data>

    <Data>2da4</Data>

    <Data>01d69375ec5e10cd</Data>

    <Data>C:\PROGRA~2\Citrix\ICACLI~1\WFICA32.EXE</Data>

    <Data>C:\PROGRA~2\Citrix\ICACLI~1\WFICA32.EXE</Data>

    <Data>9550ddcf-bb17-4bd2-b144-b6098bcdcd78</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

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