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Restricted by Admin Policy "Open in" is blocked for this app


Brandon Olsen

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some apps started to use the ShareIn function, similar to WhatsApp/Facebook.

try to confirm when sharing a document from a non-managed app to Acrobat Reader that you're really switching the App. If it does it uses the Open-In exceptions, if it stays in the original app it is using the sharing functionality and you need to disable the "Block Twitter/Facebook" policy

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4 hours ago, Mauri Schäpers said:

some apps started to use the ShareIn function, similar to WhatsApp/Facebook.

try to confirm when sharing a document from a non-managed app to Acrobat Reader that you're really switching the App. If it does it uses the Open-In exceptions, if it stays in the original app it is using the sharing functionality and you need to disable the "Block Twitter/Facebook" policy

Thank you for information. We are using the open-in exceptions. The Adobe app is the only app that is not working as expected so I believe the exception process is working, just not for Adobe Reader iOS app. Thanks again.

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On 9/16/2020 at 2:29 AM, Mauri Schäpers said:

some apps started to use the ShareIn function, similar to WhatsApp/Facebook.

try to confirm when sharing a document from a non-managed app to Acrobat Reader that you're really switching the App. If it does it uses the Open-In exceptions, if it stays in the original app it is using the sharing functionality and you need to disable the "Block Twitter/Facebook" policy

Hello @Mauri Schäpers I have one case with the same behavior, when user turns off Block Facebook and Twitter APIs he can open pdfs from SecureMail to Adobe however only if Document exchange (Open In) is set to Unrestricted. Once he turns that back to Restricted he gets "Blocked by Admin Policy"

 

Here is what he has in the MDX policy currently:
com.microsoft.Office.Word,com.microsoft.Office.Excel,com.microsoft.Office.Powerpoint,com.microsoft.onenote,com.microsoft.onenoteiPad,com.microsoft.Office.Outlook,com.microsoft.PlannerMobile,com.safenetinc.mpbasic,com.bhs.phraseboard,com.adobe.Adobe-Reader,com.bh.phraseboard,com.apple.Pages,com.apple.Numbers,com.viettran.NotePlus,com.readdle.PDFExpert5,com.readdle.PdfConverter,com.iphone.workfront,com.proofhq.tabletapp,com.microsoft.skydrive,us.zoom.videomeetings4intune,us.zoom.videomeetings,com.adobe.FillAndSign,com.sharefile.mobile.intune,com.gingerlabs.Notability

 

Any Idea about how to fix this issue?

 

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