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on-screen keyboard access when bluetooth scanner is scanner connected


Courtney Kallush

Question

I am trying to get the Citrix on-screen keyboard to display while a bluetooth barcode scanner is paired with an iPad.

Selecting "Keyboard" from the Citrix menu brings the entire keyboard when no device is connected, but when the bluetooth barcode scanner is connected only the very top bar that has the Extended Keys appears.

Any ideas on how to get the keyboard to appear while the barcode scanner is also connected?

My only solution right now is keep turning off and on the barcode just to type a few numbers in between scans.

Thanks!

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