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Connect local phone with softphone in virtual desktop


young kim1709162172

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The phone is on your home (Private) network, the VDI Desktop is connected to your hosting datacenter network which is entirely separate.  Your VDI would need to have the correct supporting software installed in order for the phone to be passed through into your VDI Session.

 

This article explains the requirements.  This is not likely something that you as an end user will be able to setup, you'll need the cooperation of your IT folks.

 

https://support.citrix.com/article/CTX133024

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