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Microsoft Teams - profile setup in non persistent Xenapp server

Daniel Dunn1709158952


Hi, we use Citrix Xenapp with the version of the VDA being 1912.


It is a non persistent Xenapp server and we use profile management to store user settings.


For Teams we use FSLogix and Office 365 containers, below is an image of our computer group policies.


I am interested to hear how others manage the Teams profiles with non persistent Xenapp servers?


It works ok mainly, but the issue we have is that SSO starts off ok for users, but then after a few weeks it stops working and prompts the user for their password whenever they logon.


Deleting the FSLogix container and asking the user to log on solves the problem, but after some time the issue returns.






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Hi thanks for your help!


The .vhdx size shows as 2.78 GB, if I mount it to my PC to check the contents of it, the contents equal 450mb.


I've found if I delete the users %appdata%\Microsoft\Teams\Cache folder (which I believe stores the credentials)


SSO works as it should, Teams opens and logs in automatically when launched.


From documentation it says to roam this folder, I could exclude or delete it on user logons though?

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have you added the line


     <Exclude Copy="0">AppData\Roaming\Microsoft\Teams\Service Worker\CacheStorage</Exclude>


to your redirections.xml file? 

This (profile bloat) is a known issue with Teams and FSLogix




Ken Z

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