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Mac OSX Catalina STA error




Wondering if anyone is having this issue. We have a user who is on a mac. We do have other mac users logging in just fine into Citrix, but this user has never been able to and keeps getting the following error:




They are running Citrix Workspace app v2006. I have searched online using the error as the search term and had no luck.  Any info would be greatly appreciated.


Thank you in advance,



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