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Receiver not forwarding Camera


Eddy Ortiz

Question

Hi All,

 

I have all the registry keys set via GPO and Citrix Policies in Studio.  I'm able to successfully forward the camera on about 80% of the laptops. All laptops are the same brand and the PID and VID of the camera is the same. I have been reading pages and pages and I'm not sure what else to try.

 

I have tried different Receiver versions, running all updates and testing the camera outside of Citrix.

 

Attached screen shots.

No Devices.png

 

S6.png

S5.png

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S2.png

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4 answers to this question

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7 hours ago, Darryl Sakach said:

I am experiencing a similar issue with a couple of users. An upgrade to the latest 7.15 LTSR Receiver 4.9.9002 has caused a similar problem for some users. I have a case opened with Citrix and will let you know what I find for an answer.

 

Did they help?

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