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Win10 1909 VDA Citrix Gateway Pass-through authentication

Mariano Gori




We have two domains where are users authenticate from via Citrix Gateway using pass-through authentication and we've recently deployed Windows 10 1909 desktops running VDA 1909 and when we try to login via gateway the desktop receives the username as DOMAIN\username@domain.com and it pretty much gives "Incorrect username or password". it throws me back to the windows login screen and if I manually type in DOMAIN\username or username@domain.com it works fine. The weird part is that our Windows 7 VDAs going through the same gateway do not have this issue, it only seems to impact Windows 10.


Storefront has following authentication methods with trusted domains.


Username and password

Pass-through using Citrix Gateway







Citrix Gateway LDAP LB vServer configuration is below.




Any ideas?






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