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XENAPP MFA


Randy Long

Question

Good day all,

I have been using CITRIX/XENAPP for the past 2 months (since the quarantive). About a month ago, the XENAPP MFA changed to a phone call from being a text or using GOOGLE AUTHENTICATOR. Well, this is pretty inconvenient and I'd like to revert back using a text or GOOGLE AUTHENTICATOR. 

 

Issue 1: On my CITRIX workspace, I can't login because the INITIAL PHONE CALL is being requested by the workspace. 

Issue 2: Does the XENAPP actually install on my laptop? I can only pull up the Citrix Receiver.

 

Quite a dilemma.

 

Thanks for any help,

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