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Static Windows-10 VDI is not "turning off" in off-peak time after logoff/Disconnected user


Question

Static Windows-10 and Citrix (Version: 1906.1.0) VDI is not "turning off" in off-peak time after logoff/Disconnected user.

We have Delivery Group, that contains around 1200 machines, and user logged off/disconnected after hours, VDI is not turnning off.

We have below  Power Management settings configured fir off-peak times

When disconnected 120 mins (Shutdown)

When logged off 60 Mins (Shutdown)

 

We have around 12 DG's and only 1 DG is giving us trouble.

 

Any help would be appricate.

 

Thanks 

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