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Default Focus missing on Passcode input field in dialog mode pages in gateway


Question

We are running IGEL-OS with Citrix Workspace to connect over Netscaler to our Cirix Farm. Some Users reporting, that they alyways have to focus the dialogbox for
typing the Token-PIN  before enter the PIN. Sorry I don't have access to a client to make a screenshot.What they report, after enter their crendentials, the dialogbox to enter the Token-PIN they received via SMS is not in focus. So they have to move the mouse to the dialog
box and click in the field. After that they can enter the Token.It's not realy critical, but if someone know how to make the box focus, it would be a reflief.

 

I've found this article

 

https://support.citrix.com/article/CTX214558

 

that describes the issue, but it fixed in Citrix Netscaler Gateway 11.x - we are running 12.1.x :-(

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