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Keyboard changes during session to French Canadian for MAC and Ubuntu station users.

Edward John


We are on Citrix  7.15 LTSR CU1 Windows 2016 Servers.


We have issue that Ubuntu and MAC users keyboard suddenly changes to Canadian French keyboard.


We do not want to force keyboard setting from vda server and like to use Client side keyboard., also both mAc and Ubuntu  users staions are set  with US English Keyboard.


Both MAC and Ubuntu users using Citrix to remote into office station.


Any suggestion of link to possible solution will be greatly appreciated.

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Check the configurations in below links and see if these resolve your issues:




For the Keyboard synchronization to work both the settings on the VDA registry and UI setting on CWA Mac preferences should be done

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