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Secure mail 19.12.5 not able to send atachments of 7-8 MB in XMS 10.11


Question

Hello Team,

 

Can you confirm if Secure mail has issues with Sending files of 7 - 8 MB  or more , because In our case We are facing this issue wherein SecureMail is having such issue and it gives the error "image.thumb.png.24c48e0340afabc4ac31150d04fe8a66.png

 

I have checked with image.png.448bf0f83f3ac3e8d65a0a9f02aed069.png and image.png.a20048b2de423f8d0efb42b2892d4850.pngand the value in exchange are set to more than that is mentioned in these articles. The issue is reproducible on My device also.

 

image.png.0ab5482a841fc3f3a2cdcc27e07296ea.pngimage.png.5e057be90025773a2e46d5c2b48fa44d.png     image.png.4717feb0a78405ed1eb0e8f49639d14b.png

I have attached the values from Exchange for reference.

 

Kindly suggest.

 

Thanks,

Nitin Verma

 

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