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forgot password support with Citrix cloud is possible?

suresh viswanatham


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On 4/29/2020 at 11:32 AM, suresh viswanatham said:

Hi team 

we are using Citrix cloud Virtual apps, using workspace app (no  onprem storefront and netscaler gateway) is there any way allowing users to reset their password directly?

we are using local standalone active directory services 




1. Launch the Access Management Console from your computer, which is located in the Management Consoles section of the Citrus program group.

2. Double-click "Password Manager" to expand it, and then select "User Configurations."

3. Select "Reset User Data" in the area labeled "Other Tasks."

4. Type the user's name and select "Check Names." Select "OK" when the user whose password you want to reset appears in the list of names.

5. Click to select the user. Choose "Reset" followed by "OK" to confirm. Click "Continue" to reset the user's password.


Hope this helps

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